Joinery's team of experts has been helping community-driven organizations score big with CiviCRM since 2009. Non-profits and professional associations alike rely on us every day to keep their users happy.
In all this time, we’ve found a significant number of common problems in CiviCRM sites that can lead to surprising and confusing misbehaviors, such as:
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Large numbers of duplicate contacts that just keep showing up again after you delete them.
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Fatal errors on CiviCRM contribution and event registration forms.
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Inability for admins to edit descriptions on contribution pages and event forms.
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Unexpected errors and incomplete data in various CiviCRM features.
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Blank page (“white-screen of death”) on some or all WordPress / Drupal / Joomla pages.
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Apparently random PHP or database errors.
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Errors in Smart Group results.
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Problems with Scheduled Jobs: mass emails not being sent out; membership status not updating; improper handling of wait-listed participants; more.
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Logged-in users who can’t view or edit certain data.
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Logged-in users unexpectedly getting logged out for no apparent reason.
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And lots more…
Your CiviCRM Diagnostic Scan report will identify each of these common problems and provide recommendations to address them. You can follow those recommendations yourself, or contact us for specific help.